Building rapport

Learning outcome

By the end of this lesson, you will:

  • Explore how you can build a connection with a person that you have never met.


After watching the video, think of a recent meeting that you have been to recently where you have met someone new.

  • How did you build or not build rapport with that person?
  • What would you now do differently to improve your rapport building?
  • When will you next put these improvements into action?

Complete and Continue